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Initial disclosure document

The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

About Glynns Vehicle Contracts

Glynns Vehicle Contracts is a trading name of Roundstone Finance Ltd and is authorised and regulated by the Financial Conduct Authority (FCA) who are a independent regulator of financial services. Roundstone Finance Ltd T/as Glynns Vehicle Contracts registration number is 672623 and is permitted to advise on and arrange consumer credit contracts.

What Services do we provide

As a Financial Conduct Authority regulated credit broker we can introduce finance to a selected group of lenders who may be able to help you finance your vehicle. This group of lenders provides us with a range of leasing products which may be suitable for you. All features of the finance available will be provided to you

Which service will we provide you with

We will provide you with either comparable details of any firms most appropriate to your lending needs or any other general information relating to finance products. In order to do this we may seek personal information about your circumstances and objectives as might be relevant in order to enable us to identify your exact needs and establish a line of credit. It is always important that you provide us with accurate and relevant information so that we can try and find a product agreement that is most suitable to you.

What are the costs for our services

As an FCA licensed organisation we earn a commission as part of the finance agreements available.We do not charge for any of our other broker-related services.

Confidentiality and Data Protection

As part of the process of obtaining finance for your vehicle we will need to pass your details on to one or more of our finance providers. A list of these partners together with their consumer credit licence numbers are available on request. Any organisation approached for credit will need to undertake credit searches with a credit reference agency which may affect your credit rating.

What to do if you have a complaint

As an organisation we are committed to treating our customers fairly, If you wish to register a complaint, please contact us in writing to Customer Services, Glynns Vehicle Contracts, 8 Victoria Grove, Hove, East Sussex, BN3 2LJ.

Please visit our complaints procedure page.

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